APA Style

Ruyter, Ko de, Jasmand, Claudia, Blazevic, Vera. (2012). Generating Sales While Providing Service: A study of Customer Service Representatives' Ambidextrous Behavior (January2012 volume 76, Number 1). Chicago: American Marketing Association.

Chicago Style

Ruyter, Ko de, Jasmand, Claudia, Blazevic, Vera. Generating Sales While Providing Service: A study of Customer Service Representatives' Ambidextrous Behavior. January2012 volume 76, Number 1 Chicago: American Marketing Association, 2012. Text.

MLA Style

Ruyter, Ko de, Jasmand, Claudia, Blazevic, Vera. Generating Sales While Providing Service: A study of Customer Service Representatives' Ambidextrous Behavior. January2012 volume 76, Number 1 Chicago: American Marketing Association, 2012. Text.

Turabian Style

Ruyter, Ko de, Jasmand, Claudia, Blazevic, Vera. Generating Sales While Providing Service: A study of Customer Service Representatives' Ambidextrous Behavior. January2012 volume 76, Number 1 Chicago: American Marketing Association, 2012. Print.