APA Style

Wang, Sijun, Beatty, Sharon E., Liu, Jeanny. (2012). Employees' Decision Making in the Face of Customers' Fuzzy Return Requests (November 2012 volume 76, Number 6). Chicago: American Marketing Association.

Chicago Style

Wang, Sijun, Beatty, Sharon E., Liu, Jeanny. Employees' Decision Making in the Face of Customers' Fuzzy Return Requests. November 2012 volume 76, Number 6 Chicago: American Marketing Association, 2012. Text.

MLA Style

Wang, Sijun, Beatty, Sharon E., Liu, Jeanny. Employees' Decision Making in the Face of Customers' Fuzzy Return Requests. November 2012 volume 76, Number 6 Chicago: American Marketing Association, 2012. Text.

Turabian Style

Wang, Sijun, Beatty, Sharon E., Liu, Jeanny. Employees' Decision Making in the Face of Customers' Fuzzy Return Requests. November 2012 volume 76, Number 6 Chicago: American Marketing Association, 2012. Print.