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Harvard Business Review September 2011
46. The big Idea Three Myths A bout Health Care Exploded/ Robert S. Kaplan and Michael E. Porterrn123. Managing Your SelfrnHow Great Bosses Engage Their Employees/ CHARALAMBOS A. VIACHOUTSICOSrn41. How I Did ItrnEBay’s Founder on Innovative Social Change/ Pierre OMIDYARrnSPOTLIGHT ON MANAGING COMPLEX ORGANIZATIONSrn68. Learning to Live with Complexity: New strategies and tools help leaders navigate today’s HYPERCONNECTED business world GOKCE SARGUT and Rita Gunther McGrathrn78. Smart Rules: Six Ways to Get People to Solve Problems Without You: Most companies deal with a complex world by creating more processes and coordinating functions-which complicate work more. But there’s simpler, and far better, approach: Mobilize individual intelligence on the ground. Yves MORIEUXrn88. Embracing Complexity: Nature’s solutions to complicated, challenging problem evolve with no leadership or strategic plan. What can managers learn from them? An interview with no leadership or strategist Michael J. MAUBOUSSIN by Tim SullivanrnFeaturesrnTHE BIG IDEArn46. How to Solve the Cost Crisis in Health Care: The real problem in health care is the pervasive lack of understanding of how much it actually costs to deliver patient care. Anew approach to costing unlocks a cascade of opportunities, such as process improvement, better organization of care , and new reimbursement approaches, that will accelerate the pace of innovation and value creation. /Robert S. Kaplan and Michael E. Porterrn94. The Higher-Ambition Leader: By driving their companies to excel in three areas- economic Value. Benefits to society, and organizational culture-a new group of CEO is achieving remarkable results in the face of daunting challenge. Nathaniel Foote, Russell EISENSTANT, and Tobias FREDBERGrn104. Global Capitalism at Risk; What Are You Doing About? : To protect and strengthen the market system, business leaders must become both innovators and activists. Joseph L. Bower, Herman B. Leonard, and Lynn S. PainernHOW I DID ITrn41. EBay’s Founder on Model of Social Change: Believing that true philanthropist will use every tool he can, OMIDYAR structured his charitable organization as if it were a venture capital firm. Pierre OMIDYArn115. THE GLOBErnFinding Great Ideas in Emerging Markets: Multinationals need “global bridge” who can identify and promote new ideas. Nathan T. Washburn and B. Tom HUNSKAERrnDepartmentsrn12. From the Editor rn18. InteractionrnIdea Watchrn23. FirstrnWhy Your IT PROJECT May Be Riskier Than You Think: New research shows an alarming number of out of-control tech initiatives. PLUS The best way to brand your newly merged company, and harnessing the power of social networksrn30. DEFEND YOUR RESEARCHrnAdults Behave Better When Teddy Bears Are in the Room: Do reminders of children put people on their best behavior?rnVISION STATEMENTrnHigh-Performance office redesign that cut capital costs and increased productivity and morale rn34. STRATEGIC HUMORrnCOLUMNSrn36. DAN ARIELY: Beware the human need for simplicity-especially when management a profession.rn38. JEFFREY PFEFFERrnIt will take more than adherence to higher aims to make management a profession.rnEXPERIENCErn123. MANAGING YOURSELF rnHow to Cultivate Engaged Employees: six lessons on how to build consensus with members of your team and increase their productivity CHARALAMBOS A. VLACHOUTSICOSrn129. CASE STUDY rnCULTURE Clash in the Boardroom: A German- Chinese joint venture must find a compromise on the meaning of ethical business practice. Katherine XIN and Wang HAIJIErn134. SYNTHESIS Reviewsrn136. EXECUTIVE SUMMARIESrn140. LIFE’S WORKrnMichael BACHELET: On leading Chile as the first female presidentrn
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