APA Style

Skiera, Bernd, Bermes, Manuel, Horn, Lutz. (2011). Customer Equity Sustainability Ratio: A New Metric for Assesing a Firm's Future Orientation (May 2011 volume 75, Number 3). Chicago: American Marketing Association.

Chicago Style

Skiera, Bernd, Bermes, Manuel, Horn, Lutz. Customer Equity Sustainability Ratio: A New Metric for Assesing a Firm's Future Orientation. May 2011 volume 75, Number 3 Chicago: American Marketing Association, 2011. Text.

MLA Style

Skiera, Bernd, Bermes, Manuel, Horn, Lutz. Customer Equity Sustainability Ratio: A New Metric for Assesing a Firm's Future Orientation. May 2011 volume 75, Number 3 Chicago: American Marketing Association, 2011. Text.

Turabian Style

Skiera, Bernd, Bermes, Manuel, Horn, Lutz. Customer Equity Sustainability Ratio: A New Metric for Assesing a Firm's Future Orientation. May 2011 volume 75, Number 3 Chicago: American Marketing Association, 2011. Print.