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Harvard Business Review January- February 2013

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44. The Big IdearnSmarter Information, Smarter Consumers/ Richard H. THALER and Will Tuckerrn57. Spotlight rnThe Future of Knowledge Workrn137 Case Study rnWill Our Partner Steal Our IP? / Willy C. Shih and JYUN-Cheng Wang rnrnSpotlight ON The Future of KNOWLEDGE Workrn58. Redesigning Knowledge Work: How to free up prized experts so that they can spend more time on the tasks only they can perform Martin Dewhurst, Bryan Hancock, and Diana Ellsworth rn66. The third Wave of Virtual Work: Community and share space are curing a side effect of virtualization: worker isolation. Tammy johns and Lynda GRATTONrn74. Making Star Teams Out of star Players: If you can manage the egos and provide the right incentives, putting a team of alpha players on critical project can produce a huge payoff. Michael Mankins, Alan Bird, and James Rootrn The Big Idea rn44. Smarter Information, Smarter Consumers: How a potent mix of modern technology and new government policy is about to transform disclosure-and with it the workings of many parts of the economy /Richard H. THALER and Will Tuckerrn31 The Best-Performing CEOS in the world: One hundred chief executives who truly delivered the goods to shareholders over the long term Morten T. Hansen, HERMINIA Ibarra, and URS PEYER Plus Amazon CEO Jeff Bezos is willing to be misunderstood 83rn96 Negotiating with Emotion: contrary to classic negotiation texts, skilled negotiators must be attuned to their own emotions and be able to relate affirmatively to those of their counterparts. KIMBERLYN Leary, JULIANNA PILLEMER, and Michael Wheelerrn104 Why IT Fumbles Analytics: Big data and analytics projects are like scientific research. The goal is not to implement a technology but discover relationships and meaningful patterns in data. Donald A. MARCHAND and Joe PEPPARDrn114. The Price of Incivility: Rudeness at work is rampant, and it can cost companies millions a year in lost employees, lost customers, and lost productivity. Managers can use several strategies to keep their own behavior and that of others in check. Christine PORATH and Christine Pearson rnHow I DID IT rn39. Burberry’s CEO On Turning an Aging British Icon into a Global Luxury Brand: Burberry’s historical core, the trench coat, dominates the company’s profitable new strategy. Angela AHRENDTS The Globern122 When the Crowd Fights Corruption: ROSPIL’S grassroots approach to battling corruption in Russia has implications for business leaders, especially those who head multinational companies. Paul M. Healy and KARTHIK RAMANNArn10. From the Editor rn16. InteractionrnIdea Watch rn21 STRATEGYrnThe Grass Isn’t Greener: Forget about shifting into a hot new industry-focus instead on winning in your own. Plus High rates of worker fatalities at “connected” Chinese companies, and rethinking marketing 4 P’S.rn28. Defend Your Research rnIt’s Not Necessarily Best to Be First: New research shows that consumers gravitate toward choices in the middle of list.rn30 Vision StatementrnHow People Really Use Mobile: Most of the time, they’re not the go, and they’re using their smartphones to relax.rn32. Strategic HumorrnColumnsrn34. John Mackey: Helping people see that building a business can be good-even heroicrn36. ROBERT B. ZOELLICK: An insider’s advice for the private sector executives joining Obama’s new teamrnExperiencern131 MANAGING YOURSELF rnStrategic Leadership: The Essential Skills: Six skills allow leaders to think strategically and navigate the unknown effectively. Learn how you measure up. PAUL J.H. SCHOEMAKER, Steven Krupp, and Samantha Howlandrn137. CASE STUDYrnWill Our Partner Steal Our IP? : A manufacturer of hybrid-car components signs its first major contract with an automaker- but the deal could put its proprietary technology at risk. Willy C. Shih and Jyun-Cheng Wangrn142. SYNTHESIS: Protecting the American Dream NITIN NOHRIArn144. EXECUTIVE SUMMARIESrn148. LIFE’S WORKrn David McCullough: The celebrated historian on leadership in our time rn

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M (HBR) 0916

Publisher

Boston, MA : Harvard Business School Press., 2013

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148 p. : ill ; 27 cm

Language

English

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Vo. 91, No. 1/2

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