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Harvard Business Review May 2011
58. The Big IdearnAre You Wise Leader?rnIKUJIRO NONAKA and HIROTAKA Takeuchirn51. How I Did ItrnThe CEO of Duke Energy on Working with Green Activistsrn117. The GlobernAfrica: The Next Growth Marketrn70. The Power of Small Wins: Nothing is more motivating than daily progress in work that matters to you. Learn what managerial actions facilitate small achievements well as breakthroughs. Teresa M. AMABILE and Steven J. Kramerrn82. Being More Productive: is working more efficiently a matter of having the right system or getting into the right frame of mind? Two different takes from two leading experts An interview with David Allen and Tony Schwartzrn88. The Case for Executive Assistants: After years of cutting back, companies can boost productivity by arming more managers with assistants. Melba J. DuncanrnFeatures May 2011rnTHE BIG IDEArn58. The Wise LEADER: The word today cries out for CEO who use practical wisdom- experiential knowledge that enables them to make decisions that are good for companies and society. Here’s how you can become such a leader. IKUJIRO NONAKA and HIROTAKA TAKEUCHIrn 92. The Cosmopolitan Corporation: Breaking news; THE world actually isn’t flat. Geographic, cultural, and political differences among markets matter, often quite a lot. Smart multinationals appreciate diversity and TRUN it to their advantage. PANKAJ GHERNAWAT rn100. How to Build Risk into Your Business Model: You don’t need experimentation and prototyping to identify very powerful business model innovations. Karan GIROTRA and SERGUEI NETESSINErn1006. The Frontline Advantage: The managers most responsible for a company’s success or failure- shop-floor supervisors, leaders of R&D teams, managers in restaurants or call centers- are the ones with whom the CEO interacts with the least. FRED Hassan rn51. HOW I DID IT rnThe CEO of Duke Energy on Learning to work with Green Activists: A penchant for collaboration and unconventional solutions helped this new CEO become a leader in the fight to reduce greenhouse gas emissions. James E. Rogersrn117. THE GLOBErnCracking the Next Growth Market: Africa: Africa’s economy is ready to take off, anew in-depth study reveals. Here’s a look at how to get in on the ground floor. MUTSA CHIRONGA, ACHA LEKE, SUSAN LUND, and AREND VAN WAMELENrnDepartments May 2011rn18 From the Editorrn24. InteractionrnIdea Watchrn29. First rnWhen Every Customer is New Customer: is a New Customer : How to win share in high- turnover markets Plus Helping customers endure-even enjoy- waiting, and how to name your next- generation productrn38. DEFEND YOUR RESEARCHrnEffective Managers Say the same Thing Twice (or more): Is redundancy the key to getting things done?rn40. Vision STATEMENTrnHow Hot Is Your Next Innovation? : A better way to evaluate your ideasrnrn44. STRATEGIC HUMORrnrnCOLUMNSrn46. ROBERTS. KAPLAN: Mapping the interior of leading- edge company practicesrn48. DAN AREILY: The Value of things we don’t need rnEXPERIENCErn127. MANAGING YOURSELFrnExtreme Productivity: Six simple principles for maintain efficiency and effectiveness Robert C. POZENrn132. CRUCIBLE rnForced to Shut Down: Steering her travel company through the SARS outbreak turned Chinese entrepreneur Zhang Mei into a CEO. Alison Beardrn137. CASE STUDYrnChallenge the Boss or Stand Down? : A young executive who has the spine to stand up to his superior suddenly finds his back against the wall. W. Earl SASSERrn142. SYNTHESIS Reviewsrn145. EXECUTIVE SUMMARIESrn148. LIFE’S WORKrnMikhail Baryshnikov: One of the world’s greatest dancers shares his thoughts on reinvention, teamwork, and performance. rnrn
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