APA Style

Bayer, Michael. (2001). Computer Telephony Demystified: Putting CTI, Media Services and IP Telephony to work . Boston: McGraw Hill.

Chicago Style

Bayer, Michael. Computer Telephony Demystified: Putting CTI, Media Services and IP Telephony to work. Boston: McGraw Hill, 2001. Text.

MLA Style

Bayer, Michael. Computer Telephony Demystified: Putting CTI, Media Services and IP Telephony to work. Boston: McGraw Hill, 2001. Text.

Turabian Style

Bayer, Michael. Computer Telephony Demystified: Putting CTI, Media Services and IP Telephony to work. Boston: McGraw Hill, 2001. Print.