APA Style
Zeihaml, Valarie A.. (2009).
Services Marketing: Integrating Customer Focus Across The Firm. 5th Edition (5th Edition).
New York:
McGraw Hill.
Chicago Style
Zeihaml, Valarie A..
Services Marketing: Integrating Customer Focus Across The Firm. 5th Edition.
5th Edition
New York:
McGraw Hill,
2009.
Text.
MLA Style
Zeihaml, Valarie A..
Services Marketing: Integrating Customer Focus Across The Firm. 5th Edition.
5th Edition
New York:
McGraw Hill,
2009.
Text.
Turabian Style
Zeihaml, Valarie A..
Services Marketing: Integrating Customer Focus Across The Firm. 5th Edition.
5th Edition
New York:
McGraw Hill,
2009.
Print.