APA Style

Hoffman, K. Douglas, Bateson, John E.G.. (2006). Services Marketing: Concepts, Strategies And Cases. 3rd Edition (3rd Edition). : Thomson South Western.

Chicago Style

Hoffman, K. Douglas, Bateson, John E.G.. Services Marketing: Concepts, Strategies And Cases. 3rd Edition. 3rd Edition : Thomson South Western, 2006. Text.

MLA Style

Hoffman, K. Douglas, Bateson, John E.G.. Services Marketing: Concepts, Strategies And Cases. 3rd Edition. 3rd Edition : Thomson South Western, 2006. Text.

Turabian Style

Hoffman, K. Douglas, Bateson, John E.G.. Services Marketing: Concepts, Strategies And Cases. 3rd Edition. 3rd Edition : Thomson South Western, 2006. Print.