APA Style

Lovelock, Christopher, Wirtz, Jochen. (2004). Services Marketing: People, Technology, Strategy. 5th Edition (5th Edition). Singapore: Prentice Hall.

Chicago Style

Lovelock, Christopher, Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 5th Edition. 5th Edition Singapore: Prentice Hall, 2004. Text.

MLA Style

Lovelock, Christopher, Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 5th Edition. 5th Edition Singapore: Prentice Hall, 2004. Text.

Turabian Style

Lovelock, Christopher, Wirtz, Jochen. Services Marketing: People, Technology, Strategy. 5th Edition. 5th Edition Singapore: Prentice Hall, 2004. Print.