APA Style
Thompson, Harvey. (2000).
The Customer-Centered Enterprise: How Ibm And Other World Class Companies Achieve Extraordinary Results Bu Putting Customers First .
New York:
McGraw Hill.
Chicago Style
Thompson, Harvey.
The Customer-Centered Enterprise: How Ibm And Other World Class Companies Achieve Extraordinary Results Bu Putting Customers First.
New York:
McGraw Hill,
2000.
Text.
MLA Style
Thompson, Harvey.
The Customer-Centered Enterprise: How Ibm And Other World Class Companies Achieve Extraordinary Results Bu Putting Customers First.
New York:
McGraw Hill,
2000.
Text.
Turabian Style
Thompson, Harvey.
The Customer-Centered Enterprise: How Ibm And Other World Class Companies Achieve Extraordinary Results Bu Putting Customers First.
New York:
McGraw Hill,
2000.
Print.