APA Style

Hoffman, K. Douglas. (2010). Services Marketing: Concepts, Strategies and Cases. Asia-Pacific Edition (Asia-Pacific Edition). South Melbourne: Cengage earning Australia Pty Limited.

Chicago Style

Hoffman, K. Douglas. Services Marketing: Concepts, Strategies and Cases. Asia-Pacific Edition. Asia-Pacific Edition South Melbourne: Cengage earning Australia Pty Limited, 2010. Text.

MLA Style

Hoffman, K. Douglas. Services Marketing: Concepts, Strategies and Cases. Asia-Pacific Edition. Asia-Pacific Edition South Melbourne: Cengage earning Australia Pty Limited, 2010. Text.

Turabian Style

Hoffman, K. Douglas. Services Marketing: Concepts, Strategies and Cases. Asia-Pacific Edition. Asia-Pacific Edition South Melbourne: Cengage earning Australia Pty Limited, 2010. Print.