APA Style
Hoffman, K. Douglas, Bateson, John E.G.. (2011).
Services Marketing. 4th Edition (4th Edition).
Canada:
South-Western Cengage Learning.
Chicago Style
Hoffman, K. Douglas, Bateson, John E.G..
Services Marketing. 4th Edition.
4th Edition
Canada:
South-Western Cengage Learning,
2011.
Text.
MLA Style
Hoffman, K. Douglas, Bateson, John E.G..
Services Marketing. 4th Edition.
4th Edition
Canada:
South-Western Cengage Learning,
2011.
Text.
Turabian Style
Hoffman, K. Douglas, Bateson, John E.G..
Services Marketing. 4th Edition.
4th Edition
Canada:
South-Western Cengage Learning,
2011.
Print.